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Terms of Service

The Terms and Conditions Agreement ("Agreement") as set out herein ("Terms") constitute an agreement between Polaraud, a service provided by 55 Minutes Pte Ltd (UEN: 201003881C) ("Polaraud", "we", "us", or "our") managing and operating the website at www.polaraud.io and any natural or legal person who accesses and/or uses our website and/or mobile application ("Platform") in any manner ("you" or "your" or "User") or utilizes any current or future product, service, or functionality offered through our Platform, as updated from time to time.

By using the Platform, you expressly agree to be bound by the Terms of this Agreement. If you do not agree with any of the Terms, please refrain from using the Platform. Should you have any questions regarding these Terms, please contact us at hello@polaraud.io. Please note that your access to the Services, other platforms, or the use of our Products (defined below), offers, or promotions related to the Products as may be provided by us and/or our affiliates, may be governed by additional terms and conditions, policies, or guidelines ("Additional Terms") alongside these Terms. In the event of any inconsistency between these Terms and the Additional Terms, the Additional Terms shall prevail with respect to the applicable Services or use of the Product. These Terms govern your use of the Platform and any transactions or dealings thereon.

At Polaraud, we are committed to helping you capture life's moments in your own voice, providing a unique platform for authentic self-expression. Our voice-powered journal allows you to document your experiences and emotions in a real, raw, and personal way, fostering deeper connections and self-discovery. If you have any inquiries, please reach out to us at hello@polaraud.io.

  1. Account Registration And Use
    1. By registering for an account with Polaraud, you represent and warrant that you are at least eighteen (18) years old or the legal age of majority in your jurisdiction, whichever is greater. If you are under the legal age, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Services, you confirm that you meet this eligibility requirement.
    2. To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to promptly update such information as necessary to ensure that it remains accurate, current, and complete. Polaraud reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter is found to be inaccurate, false, or misleading.
    3. You are solely responsible for maintaining the confidentiality of your account login information, including your username and password, and for restricting access to your devices to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account or any other breach of security, you must immediately notify Polaraud at hello@polaraud.io. We recommend that you use a strong password that is not used on other online accounts and change your password regularly.
    4. Polaraud reserves the right, in its sole discretion, to suspend or terminate your account and/or your access to all or part of the Services at any time, with or without notice, for any reason, including, but not limited to, a violation of this Agreement or engagement in any unauthorized activities. Upon termination, your right to use the Services will immediately cease, and any data associated with your account may be deleted. Polaraud will not be liable to you or any third party for termination of your account or access to the Services. Provisions of this Agreement that, by their nature, should survive termination will survive, including, but not limited to, intellectual property rights, indemnity, and limitation of liability clauses.
    5. If you wish to terminate your account voluntarily, please follow the steps as mentioned in the resources published on our website and/or contact us at hello@polaraud.io.
  2. Use of Services
    1. For the purposes of this Agreement, "Service" or "Services" refers to the functionalities provided by Polaraud, including but not limited to the ability for users to create, record, and share audio recordings; access daily prompts for journaling; and interact with other users through the Polaraud website and mobile application. The Services are designed to facilitate authentic self-expression through voice recordings, offering a unique platform for users to capture and share personal moments and reflections.
    2. You may use our Services only for lawful purposes and in accordance with this Agreement. You agree not to use the Services in any way that:
      1. Violates any applicable local, state, national, or international law or regulation;
      2. Could damage, disable, overburden, or impair the functionality of the website or Services, or interfere with any other party's use and enjoyment of the Services;
      3. Involves the transmission of any harmful or disruptive content, including viruses, malware, or other malicious code;
      4. Involves the unauthorized collection or use of personal information of other users, including but not limited to email addresses, without their consent; or
      5. Promotes or engages in any form of harassment, abuse, discrimination, or harm against any individual or group.
    3. Users may create and share audio recordings ("Content") using the Polaraud platform. You retain ownership of any Content you create; however, by uploading, sharing, or making Content available through the Services, you grant Polaraud a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, distribute, modify, adapt, publicly display, and perform the Content as necessary to provide and promote the Services. This license does not transfer any ownership rights to Polaraud, but it does allow us to operate and enhance the Services, including but not limited to, displaying the Content to other users if shared.
    4. You are solely responsible for the Content you create, share, or otherwise make available through the Services. You represent and warrant that you own or have the necessary rights to use and grant the rights in the Content as described in this Agreement. You agree not to post Content that:
      1. Is false, misleading, defamatory, or libelous;
      2. Infringes on any intellectual property or other proprietary rights of any third party;
      3. Contains explicit, offensive, or inappropriate material; or
      4. Violates any law or regulation.
    5. Polaraud reserves the right, but has no obligation, to monitor, review, or remove any Content from the Services that we determine, in our sole discretion, violates this Agreement or is otherwise objectionable. We may also suspend or terminate your access to the Services for violations of this Agreement or any applicable law.
  3. Prohibited Conduct
    1. While using the Polaraud Services, you agree to abide by all applicable laws and regulations and to refrain from engaging in any of the following prohibited activities:
      1. You shall not use the Services for any illegal or unauthorized purpose, including but not limited to, violating any local, state, national, or international laws or regulations.
      2. You shall not engage in any conduct that harasses, abuses, threatens, or harms any person or group. This includes but is not limited to, stalking, intimidation, or coercive behavior.
      3. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity. This includes creating false identities to deceive others or to gain unauthorized access to the Services.
    2. You shall not post, transmit, or otherwise make available any Content that is:
      1. Unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, libelous, or invasive of another's privacy;
      2. Hateful, discriminatory, or promotes violence or hatred against any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic;
      3. Infringing upon the intellectual property rights or other proprietary rights of any party;
      4. Containing viruses, malware, or other harmful code that could damage, disrupt, or limit the functionality of any software, hardware, or telecommunications equipment.
    3. You shall not use the Services to send, post, or engage in the dissemination of spam, chain letters, or unsolicited messages, advertisements, or solicitations. Moreover, you shall not interfere with, disrupt, or attempt to gain unauthorized access to the Services, servers, networks, or systems connected to the Services, including any security features implemented to prevent or restrict access to the Services.
    4. Engaging in any prohibited conduct may result in the suspension or termination of your account, as well as legal action. Polaraud reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including without limitation, reporting such conduct to law enforcement authorities.
    5. If you encounter any Content or behavior that you believe violates these Terms, please report it to us at hello@polaraud.io. We take such reports seriously and will investigate the matter promptly.
  4. Privacy and Data Protection
    1. Your use of the Services is subject to our comprehensive Privacy Policy, which details how we collect, use, and protect your personal information. By using the Services, you agree to the practices outlined in the Privacy Policy. We encourage you to review the Privacy Policy to understand your rights and our responsibilities concerning your data.
    2. We implement reasonable measures to protect your personal information. However, please note that no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. Your transmission of data to our site is at your own risk. For more details, please refer to our Privacy Policy.
  5. Intellectual Property Rights
    1. All content, materials, and features available on the Polaraud website and associated Services, including but not limited to text, graphics, website name, code, images, logos, audio recordings, and software, are the exclusive property of 55 Minutes Pte Ltd or its licensors. These materials are protected by applicable copyright, trademark, and other intellectual property laws. The compilation, arrangement, and assembly of all content on the website are the exclusive property of 55 Minutes Pte Ltd and are protected by intellectual property laws.
    2. Polaraud grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes only. This license is granted subject to your compliance with this Agreement and any other applicable terms or policies. You are not permitted to use the Services in any way that is inconsistent with the intended use or that violates any laws or regulations.
    3. You may not:
      1. Copy, reproduce, distribute, publish, display, perform, transmit, or create derivative works from any part of the Services without our prior written consent;
      2. Use any content or materials from the Services for commercial purposes or any public display (commercial or non-commercial);
      3. Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services;
      4. Use any data mining, robots, or similar data gathering and extraction tools to extract or scrape content or data from the Services;
      5. Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Services or its content.
    4. Some of the content displayed on the Services may include elements that are owned by third parties. Such content remains the property of the respective third parties and may be subject to additional terms and restrictions as specified by those parties. You are responsible for complying with any such additional terms.
    5. All trademarks, service marks, logos, trade names, and other proprietary designations of Polaraud used herein are trademarks or registered trademarks of 55 Minutes Pte Ltd. Any other trademarks, service marks, and trade names are the property of their respective owners.
  6. Third Party Services
    1. Our Services may include links to websites, applications, or services operated by third parties ("Third-Party Services") for your convenience and information. These links do not imply endorsement, sponsorship, or affiliation with the third-party services or their operators.
    2. Polaraud does not control, endorse, or assume responsibility for any Third-Party Services, including their content, functionality, accuracy, policies, practices, or privacy settings. The inclusion of any link to Third-Party Services does not imply our endorsement or approval of the linked services or any association with their operators.
    3. Your interactions with Third-Party Services are solely between you and the third party. You should review the terms of use, privacy policies, and other governing documents of any Third-Party Services before using them. Your use of Third-Party Services is at your own risk, and you acknowledge that Polaraud is not liable for any loss or damage incurred as a result of your interactions with Third-Party Services.
    4. Any content provided or made available through Third-Party Services, including advertisements, product information, or promotional materials, is not under the control of Polaraud. We do not guarantee the accuracy, completeness, or usefulness of any Third-Party Content and assume no responsibility for such content.
    5. Polaraud is not responsible for the privacy practices or the security of any information you share with Third-Party Services. We encourage you to read the privacy policies of any Third-Party Services you interact with to understand how your data may be collected, used, and shared.
  7. Disclaimers and Limitation of Liability
    1. The Services provided by Polaraud are made available to you on an "as is" and "as available" basis. Polaraud makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, or products included therein. To the fullest extent permissible by applicable law, Polaraud disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Polaraud does not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects in the Services will be corrected.
    2. To the fullest extent permitted by law, Polaraud, its affiliates, directors, officers, employees, agents, licensors, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, revenue, data, or use, whether incurred directly or indirectly, or any loss of goodwill, or other intangible losses, resulting from:
      1. Your use of or inability to use the Services;
      2. Any unauthorized access to or use of our servers and/or any personal information stored therein;
      3. Any errors, mistakes, or inaccuracies of content;
      4. Any interruption or cessation of transmission to or from the Services;
      5. Any bugs, viruses, trojan horses, or similar, which may be transmitted to or through the Services by any third party; and
      6. Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.
    3. In no event shall the aggregate liability of Polaraud and its affiliates exceed the greater of one hundred Singapore Dollars (SD $100) or the amount you paid Polaraud, if any, in the past six months for the Services giving rise to the claim. The limitations of liability set forth in this clause shall apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Polaraud has been advised of the possibility of such damage.
    4. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, Polaraud's liability will be limited to the fullest extent permitted by law.
  8. Indemnification
    1. You agree to indemnify, defend, and hold harmless Polaraud, its parent company, affiliates, subsidiaries, and their respective directors, officers, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with:
      1. Your access to or use of the Services, including any Content you submit, post, transmit, or otherwise make available through the Services;
      2. Your violation of any term of this Agreement, including without limitation, your breach of any representations and warranties herein;
      3. Your violation of any third-party right, including without limitation any intellectual property, property, or privacy right; and
      4. Any claim that your use of the Services caused damage to a third party.
    2. Polaraud reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Polaraud. Polaraud will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
    3. Your indemnification obligations under this clause shall survive the termination of your account or cessation of use of the Services. These obligations are in addition to any other indemnity provisions set forth in this Agreement or as required by law.
  9. Rating and Review
    1. Polaraud may allow users to submit ratings and reviews of the Services and Content. If you choose to submit a rating or review, you agree to provide accurate, honest, and fair assessments based on your personal experiences. Your ratings and reviews should not contain any offensive, defamatory, or inappropriate content, and should not include personal information about other individuals without their consent.
    2. When submitting a rating or review, you must adhere to the following guidelines:
      1. Avoid using language that is offensive, abusive, or discriminatory.
      2. Do not post false or misleading information about the Services or Content.
      3. Focus on providing feedback that is relevant to your experience with the Services or Content and constructive for other users and Polaraud.
    3. Polaraud reserves the right, but has no obligation, to monitor, review, and remove any ratings or reviews that it deems, in its sole discretion, to violate these guidelines or any other terms of this Agreement. This includes ratings and reviews that are considered fraudulent, defamatory, obscene, offensive, or otherwise inappropriate.
    4. By submitting a rating or review, you grant Polaraud a non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your rating or review in any media. This license includes the right to use your submitted ratings and reviews for promotional and marketing purposes.
    5. The ratings and reviews posted by users are their personal opinions and do not reflect the views or opinions of Polaraud. We do not endorse or guarantee the accuracy, completeness, or reliability of any ratings and reviews posted by users.
  10. Availability and Accessibility of the Platform
    1. Polaraud strives to provide continuous and uninterrupted access to its Services and Platform. However, we do not guarantee that the Platform will always be available, functional, or free from errors or interruptions. Access to the Platform may be temporarily unavailable without notice due to maintenance, updates, or other factors beyond our control, including technical issues, network failures, or force majeure events.
    2. To ensure optimal performance and security of the Platform, Polaraud may perform routine maintenance, updates, or enhancements. During such times, access to the Platform may be limited or unavailable. We will endeavor to schedule maintenance during off-peak hours to minimize disruptions and provide advance notice whenever possible.
    3. You are responsible for ensuring that your device and internet connection meet the necessary technical requirements to access and use the Platform. Polaraud shall not be responsible for any issues arising from your inability to access the Platform due to technical limitations or other factors on your end.
    4. Polaraud reserves the right to restrict, suspend, or terminate your access to the Platform, or certain features or parts thereof, at any time and for any reason, including, but not limited to, violations of this Agreement, security concerns, or other operational needs.
    5. The availability and accessibility of the Platform may be affected by third-party service providers, including hosting services, internet service providers, and other technology partners. While Polaraud takes reasonable measures to ensure the reliability of these third-party services, we do not guarantee their uninterrupted availability and are not liable for any disruptions caused by third-party failures.
    6. Polaraud does not warrant or guarantee the availability, timeliness, or accuracy of the Platform or its content. The Platform is provided on an "as is" and "as available" basis, and Polaraud disclaims any liability for any loss or damage that may result from the temporary unavailability or inaccessibility of the Platform.
  11. Termination
    1. Polaraud reserves the right to suspend or terminate your access to the Platform and its Services, in whole or in part, at any time and for any reason, including, but not limited to:
      1. Violation of these Terms and Conditions or any other applicable policies or agreements;
      2. Non-payment of any fees owed for paid features or services;
      3. Engagement in fraudulent, abusive, or illegal activities;
      4. Inactivity of your account for an extended period as determined by Polaraud;
      5. Security or technical issues; and
      6. Compliance with legal requirements or requests by law enforcement or other government agencies.
    2. You may terminate your account and cease using the Services at any time. Upon termination, you must immediately discontinue use of the Platform and any associated services.
    3. Upon termination of your access to the Services:
      1. Your right to use the Services will immediately cease;
      2. Polaraud may, but is not obligated to, delete or deactivate your account and all related information and files; and
      3. You will not be entitled to any refunds of any fees, if applicable, unless otherwise provided in a specific agreement or policy.
    4. Provisions of this Agreement that, by their nature, should survive termination, including but not limited to, intellectual property rights, indemnification, disclaimers, and limitations of liability, will continue to apply following the termination of your access to the Services.
    5. Polaraud shall not be liable to you or any third party for any termination of your access to the Services, including the deletion of your content or account information. You agree that Polaraud may terminate or suspend your account without prior notice or liability.
  12. Applicable Law and Jurisdiction
    1. These Terms and Conditions are governed by and to be interpreted in accordance with the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA) and any other relevant Singaporean legislation, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Platforms whether in contract or tort or otherwise, to submit to the exclusive jurisdiction of the courts located in Singapore for the resolution of all such disputes.
  13. Relationship Between the Parties
    1. This Agreement does not aim to establish a partnership between Polaraud and the User, nor does it authorize either party to act as an agent for the other. Neither party has the authority to act on behalf of the other or bind them in any manner, including making representations or warranties, assuming obligations, or exercising rights or powers.
  14. Contact Us
    1. In accordance with the applicable law, any grievances which you may have with respect to the information shared by you with us hereunder and its treatment or any grievance related to the Platform being availed hereunder, may be directed by you to us through this email address: hello@polaraud.io.
  15. Force Majeure
    1. We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control including but not limited to natural calamities, floods, earthquakes, cyclones, strikes, lockdowns, pandemics, wars or any other cause which is beyond our reasonable control.
  16. Waiver
    1. No provision in these Terms and Conditions will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
  17. Severability
    1. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms and Conditions and the remainder of these Terms and Conditions will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms and Conditions will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
  18. Amendment
    1. These Terms and Conditions are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the Terms and Conditions as available on the Platforms. Your relationship with the Platforms will be governed by the most current version of these Terms and Conditions, as published on the Platforms.